Not only is Minsky’s home of the best pizza in Kansas City, but we’re also dedicated to providing phenomenal customer service to each of our guests. Minsky’s strives to employ and retain high-quality customer oriented team members to complement the high-quality we put into every meal we create. This month we continue our tradition of recognizing a Top Server from over 800 Minsky’s servers system-wide with the prestigious, “Server of the Season” award.
Minsky’s Server of the Season criteria includes: Delivering exceptional customer service, a consistently positive attitude, and exceeds both management and guests’ expectations on a daily basis. Drum roll please:
CONGRATULATIONS TO LAUREN CHENEY FROM THE MINSKY’S SOUTH PLAZA LOCATION FOR WINNING THE FALL 2018 SERVER OF THE SEASON!
Lauren is Minsky’s veteran having worked at Minsky’s Pizza South Plaza – 51st and Main – for over six years. Recently we asked Lauren’s Manager, Jesse Jones, about Lauren’s work at Minsky’s:
Lauren has cultivated the most consistent regulars among the South Plaza Minsky’s staff and she’s been our front of house trainer for as long as I have worked with the South Plaza store. Loren has also been the number one team member selected to serve private events at our location.
She has a great sense of humor, and a great, outgoing personality, which makes her a natural with customers. These qualities, I believe, are the reason Lauren has the reputation in our store for being an up-selling star. But, I don’t think this is a sign of her being pushy, it’s a sign of her knowing how to serve guests great food they’re truly going to enjoy.
Lauren genuinely cares about Minsky’s, other staff members, and importantly: Minsky’s customers. Other staff members return Loren’s kindness through the loyalty, respect, and love they openly show her. This sentiment carries over to the management also. I cannot speak for the rest of the management team, but in my personal experience, I can attest to the fact that every day I rely on Lauren to a source of stability and of leadership at Minsky’s Pizza.
Honestly, I couldn’t imagine this place without Loren. Once she made the move from back of the house Assistant Manager, to front of the house Assistant Manager, I can’t imagine how we did this job without her.
The next time you’re in the mood for Gourmet Pizza, be sure to stop by the Minsky’s Pizza at South Plaza and congratulate Lauren on her wonderful accomplishment – and experience her one-of-a-kind customer service for yourself!